Ideas
Curated roundups and discussions from the HubSpot Ideas space. See what the community is asking for, which ideas are trending, and how to contribute feedback that influences the HubSpot roadmap.
Beyond Plain Text: Elevating HubSpot Slack Notifications with Formatting
Struggling with plain text HubSpot Slack notifications? Learn expert workarounds to add bold, italics, and bullets to your workflow alerts for better team communication and RevOps efficiency.
HubSpot CRM Email Woes: How to Smartly Target Company Contacts, Not Your Whole Database
Frustrated by HubSpot CRM email defaulting to your entire database? Learn expert tips to target only company-associated contacts and streamline your communication, inspired by a HubSpot Community discussion.
HubSpot & Passwordless Login: Exploring the Need for a Native OTP API
Dive into the HubSpot Community's discussion on a native OTP API for custom authentication workflows and passwordless login. ESHOPMAN explores the benefits and current solutions.
HubSpot Health Score: Unlocking the 'Why' Behind Customer Changes
Discover why HubSpot users are advocating for exposing health score change reasons in workflows and APIs. Learn how this enhancement could revolutionize customer success and e-commerce operations.
HubSpot Helpdesk: Why Re-Attaching Files Shouldn't Be a Chore
Frustrated by clunky attachment re-uploads in HubSpot Helpdesk? We dive into a community discussion on why drag-and-drop is crucial for efficient customer service and RevOps.
Streamlining HubSpot Calling: The Quick Toggle Remote Workers Need
Discover why a quick-access toggle for HubSpot inbound call preferences is crucial for remote teams, RevOps, and e-commerce businesses to prevent missed calls and boost efficiency.
HubSpot Customer Portal Security: Why Your Contacts' Old Companies Are a Data Privacy Risk
Discover a critical HubSpot Customer Portal security gap for contacts who change employers. Learn why current settings can expose old company data and how a proposed enhancement could fix it.
The Squished Table Struggle: Why HubSpot's UI Needs a 'Density Control' for Better Productivity
Ever felt like HubSpot's tables are too squished? Learn about a common UI frustration, its impact on productivity, and why 'density control' is crucial for RevOps and e-commerce teams managing complex workflows.
HubSpot Deals & Multiple Leads: Navigating Opportunities for E-commerce & RevOps
Can a single lead or contact in HubSpot be associated with multiple deals? Explore best practices for managing complex sales cycles and repeat business, especially for e-commerce, and how a dedicated ecommerce customer portal can help.
HubSpot Meeting Schedulers: The Filter Frustration and Why Persistence Matters for Your E-commerce Sales
Frustrated with HubSpot meeting scheduler filters resetting? We dive into a common community issue and explain why persistent filters are essential for efficient sales, RevOps, and e-commerce management. Learn how this impacts your workflow.
HubSpot Meeting Schedulers: Why Admins Deserve Better Offboarding Tools
Discover a critical HubSpot Community discussion on the frustrating manual process of offboarding users from meeting schedulers and why a host filter is desperately needed for RevOps and sales ops.
Elevating Your HubSpot Calendar: Why Multi-Day Event Visualization is a Game Changer for E-commerce & RevOps
Discover why HubSpot's Calendar view needs multi-day event display and how it could transform planning for e-commerce promotions, sales cycles, and abandoned cart recovery.