Customer Success & Service
Insights for customer success and service teams using HubSpot. Covers ticketing, knowledge bases, feedback and NPS, SLAs, and playbooks so you can scale support and improve retention with Service Hub.
HubSpot Contract Renewal Shocks: Navigating Unused Seats & Billing Disputes
Unexpected HubSpot auto-renewals for unused seats can hit hard. Learn from a real community discussion how to proactively manage your HubSpot contracts, prevent billing issues, and what to do if you face a dispute.
Locked Out? How to Reset HubSpot 2FA After Losing Google Authenticator
Lost your Google Authenticator for HubSpot? Learn how to reset your 2FA, troubleshoot common errors, and secure your account with expert tips from the ESHOPMAN team.
HubSpot Internal Email Notifications: Taming the Duplicate Subject Line Headache
Frustrated by duplicate subject lines in HubSpot internal email notifications? Discover why this happens, the community's take, and how to push for a fix with ESHOPMAN.
HubSpot Help Desk Access: Decoding Service Seats vs. Core Seats
Unravel the confusion around HubSpot Help Desk access. Learn why Core Seats aren't enough and how Service Seats, permissions, and Service Hub subscriptions intertwine for your RevOps and marketing teams.
Solving the Outlook-HubSpot Tracking Blink: A Community Deep Dive
Frustrated by Outlook blinking and HubSpot tracking disabling itself? Dive into a real HubSpot Community discussion for expert insights and troubleshooting tips to get your sales emails tracked seamlessly.
Unlock Survey Insights: How to Segment and Sort Customer Feedback in HubSpot
Learn how to effectively sort and segment survey feedback in HubSpot to gain actionable insights and improve your customer experience.
Unlock Insights: Analyzing Your HubSpot Service Tickets for Better Customer Service
Learn how to analyze your HubSpot service tickets to identify trends, improve customer service, and optimize resource allocation. Discover tips and tools for effective ticket analysis.
Can't Disconnect Your Domain After Cancelling HubSpot? Here's What To Do
Learn how to disconnect your domain from a cancelled HubSpot account. Get expert advice and troubleshooting steps to resolve domain connection issues.
WhatsApp in HubSpot: Taming Unknown Users & Automating Weekend Replies
Solve the challenge of 'unknown' WhatsApp users in HubSpot. Learn to automate weekend replies and manage contacts effectively for better customer engagement.
HubSpot Tickets and WhatsApp: Automating New Ticket Creation After Close
Explore HubSpot ticket automation for WhatsApp. Learn how to create new tickets automatically after closing previous conversations. Workarounds and best practices included.
Show Off Your Success: Displaying HubSpot Customer Feedback Scores on Your Website
Learn how to display your HubSpot CES, CSAT, and NPS scores dynamically on your website. Boost trust and conversions with these expert tips!
Locked Out? How to Remove IP Restrictions in HubSpot When Your Subscription Expires
Find yourself locked out of HubSpot after your subscription lapsed due to IP restrictions? Here's how to regain access and remove those restrictions.