Customer Success & Service
Insights for customer success and service teams using HubSpot. Covers ticketing, knowledge bases, feedback and NPS, SLAs, and playbooks so you can scale support and improve retention with Service Hub.
Locked Out of HubSpot? How to Regain Access & Prevent Future Headaches
Stuck outside your HubSpot portal? Learn how to disassociate your email, regain access, and prevent future lockouts with expert tips from the ESHOPMAN team.
HubSpot's Knowledge Base Agent Beta: What We Know (and How to Stay Updated)
Get the latest insights on HubSpot's Knowledge Base Agent beta, a tool designed to automate KB article creation from tickets. Learn what we know about its release and how it impacts e-commerce customer service and RevOps.
HubSpot Contact Limits Got You Confused? Uncover Hidden Contacts and Reclaim Your CRM
Struggling with HubSpot's contact limits even with zero visible contacts? Learn why HubSpot counts hidden and deleted contacts, and how to clear your recycle bin to manage your CRM effectively for your online store.
HubSpot Mobile App Login Stuck? A Quick Fix from the Community
Stuck logging into your HubSpot mobile app? Learn how a simple reinstall can fix unresponsive verification fields and keep your e-commerce operations running smoothly on the go. Insights from the HubSpot Community.
Streamlining Your Service Hub: Taming Lifecycle Stages for E-commerce Success
Tired of endless scrolling in HubSpot's Service Hub? Discover a clever workaround from the HubSpot Community to hide non-customer lifecycle stages and boost your team's efficiency in managing e-commerce clients.
Regaining Control: Navigating HubSpot Super Admin Access Challenges
Locked out of your HubSpot account? Learn how to regain Super Admin access, even with a free plan, and prevent future issues. Expert insights for HubSpot users and e-commerce operators.
HubSpot Survey Reporting: Unlocking Deep Insights from Customer Feedback & Custom Objects
Struggling with HubSpot survey reporting? Learn how to attribute responses, report on custom objects, and understand associations to get actionable insights from your customer feedback strategy.
HubSpot Client Secret Rotation: What to Do When the 'Rotate' Button Isn't There
Struggling to rotate your HubSpot Client Secret? We dive into a HubSpot Community discussion to uncover why the 'Rotate' button might be missing and what steps you can take for better API security.
HubSpot Account Deactivated? Quick Steps to Recovery & Why It Happens
Don't panic if your HubSpot account is deactivated! This ESHOPMAN guide, inspired by the HubSpot Community, shows you how to quickly recover your account and offers tips to prevent future deactivations, keeping your e-commerce and RevOps running smoothly.
Solving the HubSpot 404: Why Your Root Domain Needs an A Record (Not Just a CNAME)
Frustrated by a 404 error on your HubSpot homepage? Learn the critical difference between A records and CNAMEs for your root domain and how to fix common DNS misconfigurations to get your site live.
HubSpot Deal Pipeline Totals Disappeared? What the Community Taught Us About UI Bugs & Betas
Can't see deal stage totals in your HubSpot pipeline? We dive into a HubSpot Community discussion, debunk common myths, and reveal how hidden beta enrollments or UI changes might be the culprit. Get actionable troubleshooting tips.
HubSpot Login Headaches: What to Do When Your 2FA Code Goes Missing
Facing issues with HubSpot 2FA codes or getting signed out frequently? Learn expert tips from the ESHOPMAN team on how to fix common login problems and secure your HubSpot account.