Update Twitter Icon to X in HubSpot

Alright, fellow HubSpot users, RevOps pros, and e-commerce trailblazers! We’ve all been there: a seemingly small design update that turns into a digital scavenger hunt. One such quest recently caught our eye in the HubSpot Community, and it’s a perfect example of a common challenge that many of you running stores or managing websites might face.

The original poster was grappling with a very timely issue: updating the old Twitter bird icon to the new 'X' logo on their website. Specifically, they were looking for a file named fusion-icon-twitter that their social links module was referencing. Sounds familiar, right? This seemingly simple task can quickly become a head-scratcher when you’re not sure where HubSpot stores these assets.

The Community Conundrum: Where's That Icon File?

The core of the original post was direct: "Our template for our Social Links module points to the fusion-icon-twitter icon somewhere in Hubspot. I can't find the file anywhere so I can change it from the twitter bird to the new x icon. Where is it?"

This is a classic HubSpot puzzle. Icons, especially those used in social modules, can be implemented in a few different ways, making them tricky to track down. A helpful community member, Anton, jumped in with the crucial first step: asking if the theme was a marketplace theme or a custom theme, and requesting a preview link. This question is absolutely key, as the approach to updating an icon differs significantly based on your theme type.

Marketplace vs. Custom Themes: Your Starting Point Matters

Anton’s question hits the nail on the head. The first thing you need to determine is whether your website is built on a HubSpot Marketplace theme (purchased or free from the HubSpot Asset Marketplace) or a custom-coded theme developed specifically for your brand.

Marketplace Themes: These themes are often more locked down. Direct editing of core theme files is usually not possible or advisable, as updates from the theme developer could overwrite your changes. Customization is typically done through theme settings, module options, or by adding custom CSS to override styles.
Custom Themes: If you have a custom theme, you (or your developer) have full control over the code. This means you can directly edit HTML, HubL, CSS, and JavaScript files within the Design Manager.

Solving the Icon Mystery: Practical Steps to Update Your Social Icons

Since the original poster didn't specify, let's break down the most likely scenarios and how to tackle them. The fusion-icon-twitter naming convention strongly suggests either a custom CSS class or an icon font implementation.

Scenario 1: Custom Theme & Icon Fonts (Most Common)

Many HubSpot themes, especially custom ones, use icon libraries like Font Awesome. The fusion-icon-twitter class would then be a wrapper or a direct reference to a Font Awesome icon or a similar custom icon font.

Identify the Module: Go to the page where the social links module is used. In the page editor, click on the module to inspect its settings. Does it have an option to change the icon? Some custom modules might have a field for the icon class.
Inspect the Code (Design Manager):
- Navigate to Marketing > Files and Templates > Design Tools.
- Locate the custom module used for your social links. It might be named something like "Social Links Module" or a custom name your developer gave it.
- Open the module's HTML+HubL file. Look for the markup related to the Twitter icon. You might see something like: or .
- If you find it, and your theme uses Font Awesome 6 (which includes the 'X' icon), you might simply need to change the class name. For example, if it's a Font Awesome 5 icon, it might have been fa-twitter. The new class for the X icon in Font Awesome 6 is fa-x-twitter. You'd update the module's code accordingly.
Check the CSS: If changing the class doesn't work, or if fusion-icon-twitter is a custom class that renders an image or SVG via CSS, you'll need to find the CSS file. Look in your theme folder within Design Tools for CSS files (e.g., theme.css, custom.css, or a module-specific CSS file). Search for .fusion-icon-twitter. The CSS might be using a background-image property to pull in an SVG or PNG. You would then need to upload the new 'X' icon to your HubSpot File Manager and update the CSS path.

Scenario 2: Marketplace Theme or Limited Customization

If you're using a marketplace theme, direct code edits are generally out. Here's what to do:

Check Theme Settings: Go to Marketing > Website > Website Pages > Design > Theme Settings. Many themes have dedicated sections for social media links where you can select icons or upload custom ones.
Module Options: Edit the page where the module is used. Click on the social links module. Look for options to change the Twitter icon. Some modules might have a toggle or a field to update the icon.
Contact Theme Developer: If no settings or options are available, your best bet is to contact the theme developer directly. They can guide you on how to update the icon or confirm if an update is planned for their theme.
Custom CSS Override: As a last resort, you could try to override the icon with custom CSS. You'd need to inspect the element on your live site to find the exact CSS selector for the Twitter icon and then add custom CSS (in your theme settings or a global stylesheet) to replace it with an SVG or background image of the 'X' icon. This can be tricky and might break with theme updates.

ESHOPMAN Team Comment

This community discussion highlights a common pain point: the balance between theme flexibility and ease of customization. While HubSpot offers immense power, locating and updating specific assets like social icons can be surprisingly complex if not designed with clear, accessible options. We believe that a robust e-commerce platform, even as a Jumpseller alternative for some, should simplify these common tasks. Our take is that themes should prioritize clear settings for universally recognized brand changes like the Twitter 'X' icon, rather than requiring users to dive into code. This ensures marketers and store operators can maintain brand consistency without needing a developer for every minor update.

Ultimately, finding that fusion-icon-twitter file or its equivalent often boils down to understanding your theme's structure and where its assets are managed. Whether you're digging into the Design Manager for a custom solution or exploring your theme settings, patience and a systematic approach will help you get that 'X' icon proudly displayed. For ESHOPMAN users, our aim is always to provide a streamlined experience, ensuring you spend less time hunting for files and more time growing your business.