HubSpot Data Migration: A Guide to Moving Your Instance

Thinking about moving your HubSpot data to a different regional data center? It's a question that comes up frequently, especially as businesses expand globally. One HubSpot Community member recently asked about migrating their instance from the US to Australia, raising some important points about data integrity, API functionality, and potential downtime. Let's break down the key considerations based on the community's collective wisdom.

Can You Migrate Your HubSpot Data?

Yes, you can! HubSpot supports data hosting in various regions, including Australia. This ensures compliance with local regulations and can improve performance for users in that region.

How to Initiate the Migration

According to the HubSpot Community, there are differing opinions on who performs the migration. Some believe you can trigger the migration yourself through your account settings, referencing HubSpot's Knowledge Base for a self-service process. Others suggest contacting HubSpot Support to handle the migration for you. It's best to check the Knowledge Base and your specific HubSpot subscription level for the most accurate instructions.

Key Considerations Before Migrating

Before you start the migration process, here's what you need to know:

1. Record IDs Remain the Same

This is crucial for maintaining the integrity of your integrations. The good news is that record IDs do not change during the migration. Your existing sync logic won't break because of this.

2. API Endpoints Stay Consistent

You don't need to update your API calls. The base URL (api.hubapi.com) remains the same regardless of the data center location. HubSpot intelligently routes requests internally based on your portal ID.


POST : https://api.hubapi.com/crm/v3/objects/deal

3. API Keys Remain Valid

Your existing API keys and private app tokens will continue to work after the migration. No need to regenerate anything.

4. Expect a Maintenance Window

During the migration, there might be a brief period where API calls return errors or behave inconsistently. Plan for a scheduled maintenance window (potentially hours, not days). Coordinate with HubSpot to confirm the timing and eligibility.

5. Error Handling and Retry Logic

If your internal systems sync data on a schedule or in real-time, ensure your error handling and retry logic are robust enough to handle potential temporary disruptions during the migration. Consider pausing syncs during the maintenance window to avoid data inconsistencies.

6. Post-Migration Audit

After the migration, run a quick audit of your record counts and spot-check key objects to confirm everything transferred correctly before reactivating your integrations.

ESHOPMAN Team Comment

Data migration can seem daunting, but the HubSpot platform is designed to make it as seamless as possible. The community's advice to focus on pre- and post-migration checks is spot on. For e-commerce businesses using ESHOPMAN with HubSpot, ensuring data integrity during such transitions is paramount to avoid disruptions in order processing and customer communication. We recommend thoroughly testing your storefront and connected workflows after any migration.

Ultimately, migrating your HubSpot data to a regional data center can be a beneficial move for compliance and performance. By understanding the key considerations and taking the necessary precautions, you can ensure a smooth transition and maintain the integrity of your data and integrations.