Customer Success & Service
Insights for customer success and service teams using HubSpot. Covers ticketing, knowledge bases, feedback and NPS, SLAs, and playbooks so you can scale support and improve retention with Service Hub.
Decoding Your AEO Grader Results: Understanding the Data Behind the Insights
Demystifying the HubSpot AEO Grader tool. Learn how data timeframes, location, and language impact your results. Plus: ESHOPMAN's take on leveraging this tool for e-commerce.
HubSpot Help Desk Automation: Mastering Auto-Replies in Ticket Threads
Struggling with auto-replies in HubSpot tickets? Explore solutions for threading emails, workflow limitations, and workarounds for automated customer communication.
HubSpot Service Hub Governance: Preventing Automation Mishaps and Data Disasters
Explore revert-based governance for HubSpot Service Hub to automatically correct invalid ticket changes from email, workflows, or APIs. Maintain data integrity and consistent reporting.
HubSpot Email Integration Not Working? Troubleshooting Tips & Solutions
Having trouble with HubSpot email integration? Learn how to fix common problems like emails not logging or tracking correctly. Get expert tips for seamless CRM integration.
HubSpot Automation: Streamlining Conversation Assignment for Your Team
Learn how to automate conversation assignment in HubSpot using workflows. Improve team efficiency and customer experience with these tips from the HubSpot Community.
Troubleshooting HubSpot 2FA: Desktop Login Issues and Solutions
Having trouble logging into HubSpot on your desktop with 2FA? Learn how to troubleshoot common issues, from browser problems to extension conflicts.